For system of money transfers MoneyGram call-center is the primary point of interaction with the client. The U.S. company MoneyGram has been created as an American Express subsidiary, engaged in money transfers. The main advantage of MoneyGram to numerous competitors lies in the reliability of the system and the unicity of the software, used in the implementation of transfers. MoneyGram just met expectations, increasing the margin was enough to raise the assessment of future prospects. MoneyGram services are especially necessary if the person is working abroad, and needs to send money to family regularly. MoneyGram services are necessary for everyone who needs to send or receive money quickly and with a guarantee of safety.